FAQ
Find answers to commonly asked questions
about our products, ordering, shipping,
and customization options.
Orders & Pricing
For standard catalog items, there is no minimum order you can purchase as few as one uniform. For custom-branded uniforms with embroidery or bespoke designs, the minimum order is typically 20 units per style. Contact our team for details on your specific requirements.
You can request a quote directly from any product page by clicking 'Request Quote', or visit our dedicated Quote page to build a detailed request with multiple items, sizes, and customization notes. Our team will respond within 1–2 business days with pricing.
We accept all major credit cards (Visa, Mastercard, American Express), bank transfers, and purchase orders for approved corporate accounts. For large orders, we also offer flexible payment terms contact us to discuss.
Yes. We offer volume-based pricing for bulk orders. The more you order, the better the per-unit price. Request a quote with your quantities and we'll provide a tailored pricing proposal.
Products & Customization
We supply a full range of aviation uniforms including pilot shirts, jackets, and trousers; cabin crew dresses, blouses, and skirts; and ground staff workwear such as safety vests, polo shirts, and cargo pants. Each line is designed for comfort and durability in aviation environments.
Absolutely. We offer custom embroidery, woven labels, printed logos, custom button finishes, and bespoke color matching. Our design team works with you to ensure the uniforms perfectly reflect your brand identity.
We use premium fabrics selected for the aviation industry including wrinkle-resistant poly-cotton blends, breathable wool-blend suiting, and durable ripstop for ground crew workwear. All materials are tested for colourfastness, shrinkage, and comfort.
Yes. We are committed to sustainability and offer uniforms made from recycled polyester, organic cotton, and Tencel blends. We're on track to source 100% sustainably produced fabrics by 2027.
Sizing & Fit
Each product page includes a detailed size chart with measurements in both centimetres and inches. If you're ordering for a team, we also offer a free sizing kit with sample garments so your staff can try before you buy.
Yes. We offer extended sizing and made-to-measure options for orders that require sizes outside our standard range. Let us know your requirements when requesting a quote and we'll advise on lead time and pricing.
We offer hassle-free exchanges within 30 days of delivery for standard catalog items. For custom orders, we recommend using our sizing kit beforehand. If there's a manufacturing defect or measurement error on our end, we'll remake the garments at no charge.
Shipping & Delivery
We ship worldwide. With distribution hubs in North America, Europe, and Asia, we can deliver to over 120 countries. Shipping costs and delivery times vary by destination you'll see estimates at checkout.
Standard catalog orders ship within 3–5 business days. Custom-branded orders typically take 3–4 weeks depending on complexity and quantity. Expedited production and shipping are available for urgent orders contact us for details.
Yes. Once your order ships, you'll receive a confirmation email with a tracking number and link. You can also track your order from your account dashboard at any time.
Returns & Support
Standard catalog items can be returned or exchanged within 30 days of delivery, provided they are unworn and in original packaging. Custom-branded items are non-returnable unless there is a manufacturing defect.
You can reach our team via the Contact page, by emailing info@aviationuniform.com, or by calling +1 (555) 123-4567 during business hours (Mon–Fri 9 AM – 6 PM, Sat 10 AM – 4 PM).
Yes. For airline and corporate clients, we assign a dedicated account manager to handle reorders, sizing updates, new staff onboarding, and any uniform programme adjustments. It's part of our commitment to long-term partnerships.
Still Have Questions?
Our team is here to help. Reach out and we'll get back to you within 24 hours.
Contact Us